Posted February 15, 2022

The Maintenance Person is responsible for keeping all equipment in good repair with minimal downtime by providing day-to-day maintenance of all hotel facilities. The Maintenance Person is required to complete work orders from all departments in a timely and efficient manner to the highest level of standards outlined by the Lord Nelson Hotel & Suites.

The maintenance department continuously works to support the improvement of engineering services to guests, coworkers, and other departments.


  • Respond and attend to guest room repair requests
  • Understand and operate advance electrical, plumbing, refrigeration, and boiler systems
  • Communicate with employees and guests alike to determine the nature of their maintenance request
  • Utilize the Property Management System (PMS) to identify new work orders and update completed work orders
  • Ability to interpret readings from meters, gauges, and other measuring units used on equipment present on site
  • Ability to prioritize and organize work assignments
  • Ability to work under high pressure situations and exercise good judgement
  • Strong attention to detail, speed, and accuracy when completing assigned tasks
  • Ability to maintain confidentiality of hotel guests and pertinent hotel information
  • Ability to ensure security of guest room access and hotel property
  • Perform basic maintenance activities such as unclogging drains, repairing various forms of hardware and electrical equipment including lamps, HVAC and AC ducts
  • Program televisions and perform general housekeeping and engineering-related inventory duties
  • Test, troubleshoot, clean, and perform basic repairs to tools, hardware, and basic machinery
  • Operate as independent mechanic by analyzing problems, identifying appropriate courses of action, and implementing solutions with available resources
  • Read and understand blueprints, schematic drawings, and technical part breakdowns
  • Display appropriate two-way radio etiquette at all times
  • Maintain confidentiality of hotel guests and pertinent hotel information
  • Monitor fire alarm and safety systems as necessary
  • Must have comprehensive understanding of hotel emergency procedures
  • Other tasks as assigned


  • Professional attitude with the ability to follow instruction
  • Ability to work independently, under pressure and tight deadlines
  • Physical mobility and stamina required
  • Detail oriented
  • Must speak, understand, and write fluently in English. Bilingualism is an asset
  • Experience working in a fast-paced hotel setting is preferred
  • Excellent interpersonal and communication skills
  • Must have two years of experience in a general maintenance role
  • Basic painting, drywall, electrical, and plumbing skills are required
  • HVAC, carpentry, or mechanical experience an asset

Job Type: Full-time, Permanent

Salary: $18.14 per hour


  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Wellness Program
  • Employee and Family Assistance Program


  • 8-hour shift
  • Holiday and weekend availability