The Maintenance Person is responsible for keeping all equipment in good repair with minimal downtime by providing day-to-day maintenance of all hotel facilities. The Maintenance Person is required to complete work orders from all departments in a timely and efficient manner to the highest level of standards outlined by the Lord Nelson Hotel & Suites.
The maintenance department continuously works to support the improvement of engineering services to guests, coworkers, and other departments.
Responsibilities:
- Respond and attend to guest room repair requests
- Understand and operate advance electrical, plumbing, refrigeration, and boiler systems
- Communicate with employees and guests alike to determine the nature of their maintenance request
- Utilize the Property Management System (PMS) to identify new work orders and update completed work orders
- Ability to interpret readings from meters, gauges, and other measuring units used on equipment present on site
- Ability to prioritize and organize work assignments
- Ability to work under high pressure situations and exercise good judgement
- Strong attention to detail, speed, and accuracy when completing assigned tasks
- Ability to maintain confidentiality of hotel guests and pertinent hotel information
- Ability to ensure security of guest room access and hotel property
- Perform basic maintenance activities such as unclogging drains, repairing various forms of hardware and electrical equipment including lamps, HVAC and AC ducts
- Program televisions and perform general housekeeping and engineering-related inventory duties
- Test, troubleshoot, clean, and perform basic repairs to tools, hardware, and basic machinery
- Operate as independent mechanic by analyzing problems, identifying appropriate courses of action, and implementing solutions with available resources
- Read and understand blueprints, schematic drawings, and technical part breakdowns
- Display appropriate two-way radio etiquette at all times
- Maintain confidentiality of hotel guests and pertinent hotel information
- Monitor fire alarm and safety systems as necessary
- Must have comprehensive understanding of hotel emergency procedures
- Other tasks as assigned
Qualifications:
- Professional attitude with the ability to follow instruction
- Ability to work independently, under pressure and tight deadlines
- Physical mobility and stamina required
- Detail oriented
- Must speak, understand, and write fluently in English. Bilingualism is an asset
- Experience working in a fast-paced hotel setting is preferred
- Excellent interpersonal and communication skills
- Must have two years of experience in a general maintenance role
- Basic painting, drywall, electrical, and plumbing skills are required
- HVAC, carpentry, or mechanical experience an asset
Job Type: Full-time, Permanent
Salary: $18.14 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- RRSP match
- Wellness Program
- Employee and Family Assistance Program
Schedule:
- 8-hour shift
- Holiday and weekend availability