ROOM ATTENDANT

Posted April 22, 2022

The Housekeeping Room Attendant performs routine cleaning and servicing of guest rooms under the supervision of the housekeeping supervisors. Room Attendants promote a positive image of the hotel to guests while providing pleasant, honest, friendly, and unparalleled service to our guests.

 

Responsibilities:  • Prepare guest rooms for cleaning, collecting soiled linen and sending it down to Laundry by use of the Laundry Chute • Make guest bed of varying size depending on style of room • Replenish guest room and bathroom of amenities and supplies in accordance with hotel/operational standards • Clean bathrooms • Clean closets • Vacuum/mop hardwood floors as well as carpeted areas including area rugs or installed carpeting • Ensure security of guest rooms and guest privacy • Perform rotational cleaning duties such as deep cleaning of guest rooms, closet organization, and minimal inventory counts • Meet departmental room quota expectations • Communicate maintenance and security concerns to supervisors • Responsible for the cleanliness and maintenance of work area. This includes stocking cleaning cart with supplies for following shift, maintaining the organization of storage closets, and ensuring par stock of guest amenities • Responsible for offering excellent customer service/interaction in order to provide the best possible guest experience for all hotel customers • Must have comprehensive understanding of hotel emergency procedures • Other tasks as assigned

 

Qualifications: 
• Professional attitude and the ability to follow instruction required
• Ability to work under pressure and under tight deadlines
• Physical mobility and stamina required
• Detail oriented and the ability to work independently, sometimes without direct supervision
• Must speak, understand, and write fluently in English. Bilingualism is an asset
• Experience working in a fast-paced Hotel setting is preferred

 

Job Type: Full-time, Permanent

 

Salary: $15.82 per hour

 

Benefits:
• Dental care
• Extended health care
• On-site parking
• RRSP match
• Wellness Program
• Employee and Family Assistance Program

 

Schedule:
• 8-hour shift
• Holiday and weekend availability

 

APPLY TODAY: To apply for this position, please send along your résumé to the attention of Cariane Parisien, Human Resources Administrator at LNHHR@lordnelsonhotel.com with the position title noted in the subject line.