Privacy, Security & Terms and Conditions

This document covers and applies to the Lord Nelson Hotel & Suites.

Confidentiality and Privacy

At the Lord Nelson Hotel & Suites, protecting your privacy is very important to us. Our goal is to treat your Personal Information with the utmost respect in accordance with this Privacy Policy.

The Lord Nelson Hotel & Suites reserves the right to modify or supplement this Privacy Policy statement at any time. If we make any material change to this Privacy Policy, we will notify you of the changes through this web site. However, we will seek your consent if we want to use your Personal Information for purposes other than those you have agreed to previously.

What Information Do We Collect?

The following information is required to process your requests or to enter you in any promotional contests: your name, e-mail address and mailing address. If you are making a reservation, we also require your credit card number, its expiry date and your telephone number. Please read on for details about our practices for handling your Personal Information.

There are times when we may ask for, or you may choose to provide Personal Information about yourself and your business to assist us in meeting your various needs. For example, we may ask you for information about your personal preferences, which helps us develop a unique Preference Profile that enables us to serve you better.

We may also collect other Personal Information when you make a reservation for, or register or use the facilities of, or stay at our hotel. At times, we may conduct surveys to better understand the needs of our customers.

How We Use Your Personal Information

Your Personal Information may be used for the purpose of providing you with services at our hotel, servicing your requests, improving our services, and developing and informing you of additional services provided by the Lord Nelson Hotel & Suites.

We may also aggregate statistics that we gather about our customers and provide these statistics to third parties. However, when we do, these statistics will not include Personal Information that identifies individuals. We may also use, disclose and communicate your Personal Information if required to do so by law, including by an order of any court.

Other Uses of Information Provided

By providing any Personal Information to the Lord Nelson Hotel & Suites, you grant the Lord Nelson Hotel & Suites an unrestricted, perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, adapt and develop derivative work based upon, or derived from, such information in any form, with the right to grant sub-licenses provided; however, no use may be made of Personal Information in contravention of the terms of this Privacy Policy.

As the Internet is not a fully secure medium and therefore complete confidentiality and privacy cannot be ensured, the Lord Nelson Hotel & Suites will not be liable for any damages resulting from the transmission of confidential or Personal Information to us.

Terms & Conditions and Copyright

All material found in the pages of this web site is protected under the copyright laws of Canada, the United States and of other countries. The display of trademarks, trade names or service marks on pages at this web site does not imply that a license of any kind has been granted to anyone else.

You are free to download the material posted on this web site for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes.

You agree that you do not acquire any ownership rights in any downloaded content. You may not distribute copies of the material for any purpose or 'frame' it in any site you create or operate, without written consent from the Lord Nelson Hotel & Suites.

You agree to abide by all copyright notices, information and restrictions contained in any content on this web site.

Any unauthorized downloading, transmission, re-publication or other copying or modification of material posted on this web site, including trademarks, trade names and service marks, may violate federal, common or civil law trade-mark law and copyright law, and may result in legal action.

Disclaimer of Warranties

The Lord Nelson Hotel & Suites has compiled the information on this web site for the use of guests, prospective guests and travel professionals. The information, material and software algorithms contained in this web site or which may be downloaded from this web site, including text, graphics and hyperlinks, are provided 'as is' and 'as available'.

The information and material contained in this web site are believed to be accurate and complete at the time of their posting. Although the Lord Nelson Hotel & Suites attempts to ensure that all information and material remain current and accurate, they are subject to change without notice and the Lord Nelson Hotel & Suites does not warrant their accuracy, completeness and currency at any time.

In addition, the Lord Nelson Hotel & Suites does not warrant the accuracy, adequacy or completeness of software algorithms and expressly disclaims liability for errors or omissions in any software algorithms.

No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in conjunction with the information, materials and software algorithms.

Exclusion of Liability

In no event will the Lord Nelson Hotel & Suites be liable for any damages, including without limitation, direct or indirect, special, incidental, moral or consequential damages, loss of profits, opportunities or information or for expenses arising in connection with this web site, any software algorithms available on this web site, nor with any hyperlinked web site or for the use of or the inability to use such material, software algorithms or hyperlinked web site by interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if the Lord Nelson Hotel & Suites is advised of the possibility of such damages, losses or expenses. Software algorithms made available and hyperlinks to other Internet resources are activated at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by the Lord Nelson Hotel & Suites.

Links to Third Party Web Sites

The Lord Nelson Hotel & Suites does not control any third party web site and is therefore not responsible for the content of any linked web site or any link contained in a linked web site. The Lord Nelson Hotel & Suites provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by the Lord Nelson Hotel and Suites of the linked web site or any information contained in it.


Security is provided concerning your credit card information, name, address, e-mail and any other Personal Information you may provide within portions of our web site. Our web site utilizes 40-bit encryption based on a Class 3 Digital Certificate issued by Verisign Inc. This allows for utilization of Secure Sockets Layer, which is a method for encrypting data. This protects confidential information - such as credit card numbers, online forms, and financial data - from interception and hacking.

Miscellaneous Terms

By accessing this web site, you have directed your system to a server located in the province of Nova Scotia, Canada. Any disputes arising out of your use of this web site shall be governed exclusively by the laws of the province of Nova Scotia and the applicable laws of Canada. We reserve the right to change these terms and conditions at any time without notice by posting a new or revised set on this web site.

If you choose to personalize this web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. The Lord Nelson Hotel & Suites reserves the right to refuse service, terminate accounts, or remove or edit content at its sole discretion.